Never deal with terrible customer service again!
Teleperson has reimagined the end-to-end customer service journey, aligning the interests of companies and the customers they serve!
Welcome to the future of customer service
Teleperson presents a compelling investment opportunity in the customer experience (CX) space, addressing the significant pain points in customer service while creating new opportunities for both consumers and businesses. The company is developing a mobile-first platform that unifies and enhances customer service interactions across vendors, leveraging AI and contextual understanding to transform the traditional customer service model. Our Teleperson Concierge can support any need across 100% of the companies & brands you shop from!
88%
of consumers
Believe customer service is more important than ever
85%
of consumers
Are willing to go out of their way to do business with a company
64%
of consumers
Believe that, no matter how much they enjoy the product
Who We Serve
Teleperson has reimagined customer service from the ground up, creating seamless experiences that work for everyone. Where customers and companies connect, everyone wins.
Number the 1800 Number!
Teleperson has reimagined customer service from the ground up, creating seamless experiences that work for everyone. Where customers and companies connect, everyone wins.
Engage with any company, any time
Through Teleperson, contact any company or brand you shop with any time and any way you want! You’re in control!
Service Request Intelligence
Service Request Intelligence
Teleperson brings intelligence to customer service interactions with full history of every call.
- AI analysis that identifies the nature of issues, assigns appropriate priority, and suggests relevant action
- Optimized navigation paths based on previous user experiences
- Objective measurement of company responsiveness and resolution quality
Concierge
Teleperson represents a concierge designed to help you in any customer service need as well as offer insights on how best to engage and manage any brand you shop with
- Concierge Everywhere
- Support from Dial-up to hang-up
- Direct-to-Human
Community
Connect with, learn from, and engage with customers who shop at the same brands as you!
- Engage with your community by product
- Discover products / services through your community
- Receive discounts in group purchases
Email Sync
Teleperson’s Email Integration system revolutionizes business communications by connecting with major email providers to create a seamless workflow between your customer service platform and inbox.
- Smart classification that automatically categorizes incoming messages by priority and type
- By integrating your email directly into your customer service workflow
- Eliminate context switching, reduce response times, and maintain a comprehensive record of all customer interactions in one centralized location.
Document Analysis
Our Document Analyzer transforms complex documents into actionable insights using advanced AI technology. Simply upload any document or paste text to receive an intelligent analysis that extracts key information, identifies critical action items, and provides a concise summary—all within seconds.
- Time savings by reducing hours of document review to minutes improved
- Improved comprehension through structured summaries highlighting the most important elements
- Your documents remain private while delivering powerful insights that help you make informed decisions faster
Frequently Asked Questions
What is Teleperson?
Teleperson is a mobile-first platform that unifies customer service experiences across multiple vendors, using AI-powered technology to enhance the connection between companies and their customers
How does Teleperson's concierge work?
Teleperson is a mobile-first platform that unifies customer service experiences across multiple vendors, using AI-powered technology to enhance the connection between companies and their customers
What is the Teleperson vendor hub?
The vendor hub is a centralized platform where consumers can manage all their vendor relationships, including payments, customer service interactions, and loyalty programs in one place.
How does Teleperson's concierge work?
Teleperson is a mobile-first platform that unifies customer service experiences across multiple vendors, using AI-powered technology to enhance the connection between companies and their customers
Reimagine your
customer service with Teleperson
Teleperson has reimagined customer service from the ground up, creating seamless experiences that work for everyone. Where customers and companies connect, everyone wins.
